Inside delivery?
Thursday, May 17th, 2007Okay. I didn’t think about it. I guess nobody did. Since when do you have to specify inside delivery on an order?
The other week, I ordered a fair bit of pipet tips. Turns out, the order turned out to be a pallet worth of tips. The company shipped them freight from California. Probably cheaper shipping costs for them and it doesn’t matter to us how they’re shipped. What does matter to us was that they were delivered to the lab. They were dumped on the loading dock.
The truck driver actually came up to the fourth floor to inform us that he didn’t have orders to make an inside delivery. All he had to do was leave them at the loading dock. Okay. Not thrilled about it but not a big deal. We could go down and get them. The irritating part of all this was when he offered to deliver them upstairs. With the use of our cart and for an additional fee, he’d bring the order upstairs. WHAT?!?
I still can’t figure it out. Was this a way for him to make a little extra money?
Needless to say. We didn’t pay him to bring the tips upstairs. Three of us went down with a cart, pulled the pallet apart and *delivered* the tips the lab. One cart, one trip, no extra delivery cost.
