Kudos to Operon
By now everyone should know our lab uses Operon (www.operon.com) for all of our oligos. When I say oligos, I mean TONS of oligos. We generally receive at least one order a day from Operon.
That said, when I was ordering my oligos today I noticed the money in our account was getting low. I submitted the required paperwork to add funds to the account and before the day was out – our account had been credited. Now, that didn’t really impress me. What impressed me was the email I received soon after. Jeremy, our Operon rep, sent me a thank you note for the order. It was just a quick note saying thanks and if he can help with anything to give him a call.
Little gestures like that go a long way in our lab. We have the most respect for sales reps that know what we order from them and say thanks for the order. It’s a small simple gesture that goes a long way!
Posted on Tuesday, December 5th, 2006 at 8:14 pm Categorized as:Reps, Suppliers You can leave a response, or trackback from your own site.
