Excuses, excuses…………
Tuesday, February 7th, 2006Yes, it does happen but rarely, very rarely. I could start a very short list of the times I received bad reagents……two come to mind……..RediVue Version 1.0 (if you used it in a standard random priming reaction it inhibited the enzyme) and Qiagen’s MaxiPrep fiasco (no explanation needed) come to mind. I have often complained to anyone who would listen about the consistently poor advice you get if you call the Tech Service line from any biotech company. Having said that I can only imagine some of the questions they field. ”Can you send me a new kit. The one you sent was bad.” In reality, 99.99% of experimental failures are end-user failures. Examples: No, the restriction enzyme didn’t go “bad”. No, your 293T cells didn’t mutate into a non-transfectable cell line. No, ultra-super-doo-dah deluxe commercial competent cells won’t solve your cloning problem(s).
